Dear Customers,
Select Collegiate Saddles from Weatherbeeta USA Voluntary Product Recall Announcement- October 31, 2023
There have been several instances where the top rivet securing the stirrup bar to the tree has broken. This could lead to a rider losing the use of a stirrup with a potential risk of a fall and possible injury.
Affected Collegiate Saddles include saddle models that are dated in the serial number range from March 2019 to July 2023: Lectern Dressage (Black) – all Lectern affected, regardless of the manufacturing date, Degree Mono Event (Black/Brown), Graduate (Black/Brown), Honour Close Contact (Black/Brown), Integrity Mono Dressage (Black), Warwick Close Contact (Black)
The affected products manufacturing date can be Identified by the alpha - numeric serial number stamped on the underflap of the saddle. The serial number typically is on the left-hand side, under the saddle flap towards the back of the saddle. It is stamped into the leather. In most saddles the serial # will include the year within it (the last four digits), for example the serial # includes 2019, 2020, 2021, 2022 or 2023.
If you beleive you may have an affected saddle, please visit the WeatherBeeta web portal at: https://www.weatherbeeta.com/collegiate-recall.
Please note that the rest of the Collegiate range, including saddles not included in the recall, are entirely unaffected by this issue.
Ovation Protégé Matte Helmet and Ovation Protégé Helmet Pending Voluntary Product Recall Announcement- December 23, 2022 – 2p EST
The US distributor of Ovation helmets, English Riding Supply (ERS), has notified Dover Saddlery of a pending voluntary recall of some its Protégé Matte Helmets (Dover Saddlery item # 36589) and Protégé Helmets (Dover Saddlery item # 36587). ERS has determined that some of its Ovation Protégé model equestrian helmets may not comply with ASTM F1163-15 impact test requirements even though the Safety Equipment Institute (SEI) has certified the Ovation Protégé as compliant with the ASTM F1136-15 requirement for many years. According to ERS, Impacted Ovation Protégé helmets at this time have a manufactured date stamp (located inside the helmet) from December 2020 – December 2022.
Out of an abundance of caution, ERS has suggested that owners of Ovation Protégé Matte and Ovation Protégé helmets in only this date range should discontinue use and bring back to the point of sale for an exchange of an Ovation Deluxe Schooler helmet. ERS and Dover Saddlery apologize for this inconvenience; safety is our number one priority.
Please feel free to contact us at DoverSaddlery.com/chat or email customerservice@doversaddlery.com with questions, we are standing by to help facilitate your return.
Banixx
Banixx has issued a recall on their Wound Care 16oz, product # 0220012 and Banixx Shampoo 16oz, product number # 0220464, lot numbers 16165 or 16166. The lot number is located on the back of the bottle by the bar code and appears sideways along the bar code with the expiration date. Banixx states this is an isolated incident of quality control and is not based on the effectiveness of the solution nor the safety of the product.
Please contact us via chat, phone, or email customerservice@doversaddlery.com with questions.
Select Collegiate Saddles from Weatherbeeta USA Voluntary Product Recall Announcement- October 31, 2023
There have been several instances where the top rivet securing the stirrup bar to the tree has broken. This could lead to a rider losing the use of a stirrup with a potential risk of a fall and possible injury.
Affected Collegiate Saddles include saddle models that are dated in the serial number range from March 2019 to July 2023: Lectern Dressage (Black) – all Lectern affected, regardless of the manufacturing date, Degree Mono Event (Black/Brown), Graduate (Black/Brown), Honour Close Contact (Black/Brown), Integrity Mono Dressage (Black), Warwick Close Contact (Black)
The affected products manufacturing date can be Identified by the alpha - numeric serial number stamped on the underflap of the saddle. The serial number typically is on the left-hand side, under the saddle flap towards the back of the saddle. It is stamped into the leather. In most saddles the serial # will include the year within it (the last four digits), for example the serial # includes 2019, 2020, 2021, 2022 or 2023.
If you beleive you may have an affected saddle, please visit the WeatherBeeta web portal at: https://www.weatherbeeta.com/collegiate-recall.
Please note that the rest of the Collegiate range, including saddles not included in the recall, are entirely unaffected by this issue.
Ovation Protégé Matte Helmet and Ovation Protégé Helmet Pending Voluntary Product Recall Announcement- December 23, 2022 – 2p EST
The US distributor of Ovation helmets, English Riding Supply (ERS), has notified Dover Saddlery of a pending voluntary recall of some its Protégé Matte Helmets (Dover Saddlery item # 36589) and Protégé Helmets (Dover Saddlery item # 36587). ERS has determined that some of its Ovation Protégé model equestrian helmets may not comply with ASTM F1163-15 impact test requirements even though the Safety Equipment Institute (SEI) has certified the Ovation Protégé as compliant with the ASTM F1136-15 requirement for many years. According to ERS, Impacted Ovation Protégé helmets at this time have a manufactured date stamp (located inside the helmet) from December 2020 – December 2022.
Out of an abundance of caution, ERS has suggested that owners of Ovation Protégé Matte and Ovation Protégé helmets in only this date range should discontinue use and bring back to the point of sale for an exchange of an Ovation Deluxe Schooler helmet. ERS and Dover Saddlery apologize for this inconvenience; safety is our number one priority.
Please feel free to contact us at DoverSaddlery.com/chat or email customerservice@doversaddlery.com with questions, we are standing by to help facilitate your return.
Banixx
Banixx has issued a recall on their Wound Care 16oz, product # 0220012 and Banixx Shampoo 16oz, product number # 0220464, lot numbers 16165 or 16166. The lot number is located on the back of the bottle by the bar code and appears sideways along the bar code with the expiration date. Banixx states this is an isolated incident of quality control and is not based on the effectiveness of the solution nor the safety of the product.
Please contact us via chat, phone, or email customerservice@doversaddlery.com with questions.